Refunds, Returns & Privacy Policy
Effective Date: March 13, 2026
Our Commitment
At Off The Beach Inc., we take great pride in creating original artworks, fine prints, and handmade goods using select found coastal elements. Because our items are unique, one-of-a-kind creations or small-batch custom runs, they cannot simply be mass-replaced. We want you to love your piece, so we handle returns with an artisan-focused approach:
14-Day Return Window: If you are not completely satisfied with your item, you may request a return within 14 days of delivery. To be eligible, the item must be unused, unaltered, and securely packaged in its original condition. Return shipping costs are the responsibility of the buyer.
📦 TRACKING DAMAGED IN SHIPPING ARRIVALS
Damaged in Shipping: We package all items with exceptional care, but if your package arrives visibly crushed, broken, or compromised by the carrier, please document it immediately. To help us process an insurance replacement claim with the shipping company, you must send clear photos of the damaged item alongside images of the outer box and packaging materials within 48 hours of delivery.
Our Replacement Process: Because exact duplication is impossible due to the unique natural materials we employ, we will handle your verified transit damage claims through two routes:
• Complimentary Structural Repair: Ship the item back to us, and we will happily repair your piece using original or equivalent elements at no extra labor cost.
• Similar Alternative Replacement: If a repair is not possible, we will work closely with you to provide a similar alternative creation or custom print selection of equal value.
Custom Commissions: Please note that custom commissioned pieces built to unique client specifications are final sale and cannot be returned, but remain fully eligible for our repair care program.
To initiate a return, transit repair claim, or submit shipping damage validation photos, please connect directly via our Commissions & Contact Page.
Privacy Policy & Legal Terms
1. Copyright & Intellectual Property Protection
All items, products, merchandise, handmade creations, original artworks, multi-sized print reproductions, physical goods, designs, and content displayed on this website are the exclusive intellectual and proprietary property of Off The Beach Inc. and are fully protected under United States and international copyright, trademark, and intellectual property laws.
Our legal protections extend to any works created in any medium, material, format, or process currently offered or developed in the future. All original designs, product descriptions, written text, graphics, unique photography, and layout configurations belong solely to Off The Beach Inc.
⚠️ STRICT PROHIBITION AGAINST COPYING AND REPRODUCTION
You are strictly prohibited from copying, downloading, taking screenshots, distributing, modifying, publishing, transmitting, selling, replicating, duplicating, or creating derivative works from any items, images, or content found on this website without explicit prior written authorization from Off The Beach Inc.
Important Note on Purchasing: The purchase of any product, merchandise, creation, or print copy from this site does not transfer copyright ownership or reproduction rights to the buyer. The underlying artistic designs and copyrights remain solely and exclusively with Off The Beach Inc.
2. Privacy Policy & Data Collection
Your privacy is highly valued. This section outlines how your information is gathered, managed, and handled when interacting with our online galleries:
Information Collection: When you fill out an inquiry form, submit a contact request, or communicate with us directly regarding a purchase piece, we may collect minimal personal metrics such as your name, email address, phone number, and mailing address to fulfill your service requests.
Use of Data: Collected personal details are utilized strictly to manage order processing, verify transaction inquiries, securely communicate client requests, and answer art production questions. We do not sell, trade, or distribute your email or personal credentials to outside marketers.
Third-Party Links: Our site contains integrated web buttons routing to media channels (like YouTube and TikTok). These external platforms maintain separate privacy rules, and we do not assume liability for their tracking parameters.
3. Limitation of Liability
Because our inventory features unique hand-designed items and small-batch creations that update continuously, items listed may change or become unavailable unexpectedly. Off The Beach Inc. reserves the right to modify inventory availability, correct accidental pricing errors, or adjust product details without prior notice or legal penalty.
